Accessibility Statement
Last Updated: June 24, 2026
Our Commitment to Accessibility
Solegraned is committed to ensuring that solegraned.com is accessible to all users, including individuals with disabilities. We believe that everyone deserves equal access to our products and services, regardless of ability.
We are actively working to improve the accessibility of our website and to ensure it conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those who use assistive technologies such as screen readers, voice navigation, and keyboard-only navigation.
Current Accessibility Features
We have taken the following steps to make solegraned.com more accessible:
• Descriptive alternative text for product images and graphics
• Logical page structure with clear headings for easy navigation
• Sufficient color contrast between text and background elements
• Keyboard-navigable menus, forms, and checkout process
• Descriptive link text to help screen reader users understand link destinations
• Resizable text that remains readable at up to 200% zoom
• Responsive design that adapts to mobile devices and assistive technology displays
Known Limitations
While we strive to make our entire website accessible, some areas may not yet fully meet WCAG 2.1 Level AA standards. We are working continuously to identify and address accessibility barriers. Known areas of ongoing improvement include:
• Some third-party content and embedded tools, which are controlled by external providers
• Older product images that may be missing descriptive alt text (we are adding these progressively)
Assistive Technology Compatibility
Solegraned.com is designed to be compatible with the following assistive technologies:
• Screen readers, including JAWS, NVDA, and VoiceOver
• Voice recognition software, including Dragon NaturallySpeaking
• Keyboard-only navigation
• Browser-based zoom and font resizing tools
Feedback and Support
We welcome feedback from users about the accessibility of solegraned.com. If you encounter any accessibility barriers or experience difficulty using any part of our website, please let us know so we can make improvements.
You may also request information or assistance in an alternative format. We will make every reasonable effort to accommodate your request.
How to Contact Us
To report an accessibility issue or request assistance:
• Email: contact@solegraned.com
• Phone: +1 347-765-3949
• Business Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
• Mailing Address: Solegraned, 1140 Glenmore Ave 1, Brooklyn, NY 11208, United States
We aim to respond to all accessibility-related requests within 2 business days.
Ongoing Efforts
Accessibility at Solegraned is an ongoing commitment, not a one-time project. We regularly review our website for accessibility issues, train our team on inclusive design best practices, and update our website as new accessibility solutions become available. We are dedicated to continuously improving the experience for all of our customers.